Device42 Connector

Connects Device42 CIs to Zendesk tickets

Device42 provides automatic and agentless discovery of infrastructure and application dependencies. The Zendesk integration gives users the ability to

  • Attach any part of your auto-discovered IT infrastructure within Device42 – including devices, racks, parts, and PDUs – directly to your Zendesk tickets
    • View details like device type, device service level, and serial numbers stored within Device42 directly within Zendesk
    • Click links integrated into Zendesk that jump you directly to the relevant IT infrastructure CI details page in Device42
    • Customize Zendesk by adding your auto-discovered Device42 infrastructure items as columns in your Zendesk custom views

App Details

Works with
support
Ticketing System
Author
Device42
Version
4.0
Price (USD)
Free

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