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SUNNNY App

SUNNNY connects your customer data into one clear view of every relationship.

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SUNNNY

About this app

SUNNNY is simple software that makes sense of all your scattered customer data. Connect Zendesk with the other systems your teams already use, like Salesforce, HubSpot, Intercom, Gong, Jira, and Slack, plus your own product and activity data. SUNNNY cleans up the messy records and links them across every source, so you get a clear view of each customer relationship.

Know who's on the other end of the ticket. A new trial user, or a key decision maker at your biggest account's parent company? SUNNNY shows who's who inside each account, how they fit into the wider organization, and everywhere they've interacted with you.

With SUNNNY, everyone works from the same facts. Support, success, sales, and marketing see the same customer picture, while still using the tools each team already picked.

Privacy and data use

  • SUNNNY connects to Zendesk with read-only OAuth access. It reads your organizations, users (such as names and email addresses), and tickets, and never creates, changes, or deletes anything in Zendesk.

  • This data is stored in your SUNNNY account and used only to build your unified customer view.

  • You can revoke SUNNNY's access at any time in Zendesk under Admin Center > Apps and integrations > APIs > External OAuth clients.
  • Read our full privacy policy at https://sunnny.com/privacy-policy.

  • Questions about your data? Contact support@sunnny.com.

App details

How to install

Setting up the SUNNNY data integration

  1. Log in to your SUNNNY account at https://sunnny.com.

  2. Go to Settings > Connectors and select Zendesk.
  3. Enter your Zendesk subdomain and click Authorize to grant read access via OAuth 2.0. You'll need to sign in as a Zendesk admin.
  4. Your Zendesk data will be continuously updated in your SUNNNY account.

For any questions, contact support@sunnny.com.

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