Canny
Keep track of customer feedback in Canny.
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Canny
About this app
Canny is a customer feedback tool that helps your team make better product decisions. It works by letting your customers post and vote on feedback from within your product.
Canny for Zendesk is a two-way integration that lets you link Zendesk tickets with Canny posts. This helps your customer-facing teams relay feature requests to your product team in an organized way.
Once your product team makes progress on a feature, we'll automatically send status updates to the relevant customers who want that feature.
App details
How to install
Open your admin dashboard in Canny
Navigate to the admin settings (top right corner > settings)
Navigate to the Zendesk integration page
Enter your Zendesk subdomain into the input field
- Click the Add to Zendesk button
- Click Allow to grant Canny access to your Zendesk account
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