New
Sustentacao Ops
On-demand Zendesk experts and robust diagnostics for continuous improvement.
Works with
Support
Developer
Sustentação OpsAbout this app
ATVEZA Technology offers innovative solutions to help support teams work smarter and deliver better customer experiences.
Ops Support is the ideal partner for customer service managers seeking continuous Zendesk evolution without restrictive contracts.
Flag it, and we help. Simple as that.
We provide Zendesk experts ready to guide, support, and implement improvements on demand. No bureaucracy, no hourly packages that expire.
✨ Highlight: Ops Diagnostic Tool
The app includes a powerful audit tool that analyzes your instance in seconds:
Identify license idleness and save resources.
Find bottlenecks and operational inefficiencies.
Improve your account's governance and security.
Take full control of your service health and have a team of experts just a click away.
Data Privacy & Security
All data processing is performed securely. We use Zendesk's native APIs and a secure middleware that proxies requests without storing or logging your customer or ticket data. Your data is not misused or exposed to unauthorized access. For more details, please review our Privacy Policy.
App details
How to install
Follow these steps to set up Ops Support:
Click the Install button located in the Zendesk Marketplace.
In the installation screen, review the app details and click Install again to confirm.
Once installed, refresh your Zendesk browser tab.
You will see the new Ops Support monitor icon in the top right Navigation Bar.
Click the icon to open the Ops Support dashboard and navigate to the Diagnostics tab to run your first health check.
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