Configly

Configly scans your instance and shows you what's wrong: triggers pointing at deleted groups, automations that haven't fired in months, macros nobody uses, SLA policies with logic gaps. Connect via OAuth, see your findings in under a minute. No trial.

This free app is a taste of what Configly does. The full platform adds the things you actually need to run a clean instance:

• Versioned snapshots of your config so you can see what changed and when

• Visual diffs between any two points in time

• Dependency mapping so you know what depends on what before you change anything

• What-If simulation to test changes safely without touching live

• GitHub sync for proper config-as-code workflows

• The ability to safely push approved changes across instances

It's the sandbox you wish Zendesk gave you, without needing Enterprise.

To provide its services, Configly stores configuration metadata, snapshots, dependency mappings, and health-check results from your Zendesk instance. Full details at https://configly.app/privacy-policy.