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Playlist

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About us

Build a better customer experience.

Playlist offers a suite of Zendesk apps that empower teams to build a better customer experience.

Our Zendesk apps

  • Routing

  • Auto Merge

  • Ticket Merge

  • Customer 360

  • Customer 360 (Sell CRM)

  • Agent Dashboard

Services offered

Development Services

Implementation

System Integrator

Regions

Global

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Apps we’ve built

Routing

Automatically assign tickets to agents equally with Round Robin for Zendesk

Free 14-day trial

Auto Merge

Automatically merge duplicate tickets from the same requester

Free 14-day trial

Ticket Merge

Merge tickets efficiently with a streamlined merging experience

Free 14-day trial

Agent Dashboard

Create a custom home page for your agents with Looker

Free

Customer 360

Unlock the power of your customer data with Looker inside Zendesk Sell

Free 14-day trial

Customer 360

Unlock the power of your customer data with Looker inside Zendesk

Free 14-day trial