Engage your website visitors in real time and turn them into customers through a proactive and multichannel service using chat, voice, video and many other collaboration tools, like assisted browsing and form sharing. Give your customers all the support they need and increase sales and revenues!
If Zendesk is your help desk tool for customer support, you can combine it with Vivocha to create an exceptional customer experience beginning with Vivocha, before the customer develops an intent to purchase, and continuing long with Zendesk, after the initial sale, providing great customer service.
The integration will make the following possible:
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