Viberer
Support your customers via Viber.
Engage with you Viber users via Zendesk Support. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way you used to work with e-mails.
You can try OAPS Viberer 14 days for free.
Watch demo here
Find out more details and videos on our website
Features
- Get video, images, locations, contacts and files
- Send files back to Viber users
- Connect multiple Viber-bots
- Add tags to Viber tickets
Support
Please contact us if you have any issues. You can report bugs and request new features in our Help Center
First, install Viberer app.
Create you Bot account in Viber. It's described here. Save your APP KEY
In Zendesk:
- Go to your Zendesk Admin page -> Channel Integrations
- Click on Viberer -> Accounts tab -> Add account
- Paste your APP KEY
- Press Save
App Details
