Registering hours and expenses is always a side issue. It distracts you from your work, and the longer you postpone it, the harder it is to remember what you worked on. With ProjectBooks we want to turn time-registration into time- validation.
Using ProjectBooks with our Zendesk integration, you can automatically track the time that was spent on your support tickets. We will even assign them to the correct project and customer in ProjectBooks!
Next to Zendesk, ProjectBooks can fetch information from other sources such as your agenda, send emails or the activity in your most used software applications.
To set up the Zendesk integration in ProjectBooks, complete the following steps:
- Go to Settings > Helpers and select Zendesk.
- Enter your Zendesk email and password.
- You're all set!
From now on, whenever you update a ticket in Zendesk, your activities will be visible on your Timesheet in ProjectBooks.
- Author: Nick Schils
- Price: Free
- Support: Email