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JN order info

JN order info

Quickly see the order connected to current ticket.

Install

Asks Játéknet API about order data related to current ticket. Displays it besides the ticket. Also it provides a link to jump to order details on jateknet.hu admin page.

Ask jateknet.hu about your Jateknet API endpoint, Jateknet API token, Jateknet Order URL settings and also Jateknet admin name for your user.

After installation you need to setup on App Configuration screen the values you have been received.

For setting up Ticket field name for Order ID field you should go to Settings / Manage / Ticket fields. Find Order ID and copy its Field ID. Ticket field name for Order ID should be like ticket.customField:custom field QQQQQQQQQQQQ where QQQQQQQQQQQQ is the Field ID. Example: 'ticket.customField:custom field 360002952911'.

Finally setup your Jateknet admin name at your profile settings.

App Details

  • Author: Laszlo Repassy
  • Price: Free
  • Support: Email / Website
  • Version:1.1

  • This is an app. It will install right into your Zendesk Support account.

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