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GoToAssist Remote Support

GoToAssist Remote Support screen-sharing support directly from a Zendesk ticket

(224)
Preview image of app
Preview image of app
Preview image of app

Description

The GoToAssist Remote Support App for Zendesk allows you to seamlessly start a fast and secure screen-sharing session from within your Zendesk ticket. After you finish the session, your notes and recording are automatically pulled across into the ticket for record keeping and training purposes.

Not already a GoToAssist customer? Sign up for a free trial.

Deliver Integrated Remote Support

Transition from a Zendesk ticket to an online support session with just one click to access and control a customer’s PC, Mac, or Android device.

Raise Productivity and Revenue

GoToAssist for Zendesk makes it easier and faster to support your customers, helping you drive productivity and increase revenue.

Improve Customer Satisfaction

See the issue clearly and solve it simply for increased first-contact resolution rates and greater customer satisfaction.

App details

Works with
support
Ticketing System
Author
LogMeIn
Version
1.0.7
Price (USD)
Free

Apps install directly into your account

What people are saying

4.0

(224)

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