Extended Search and Export extension helps to search necessary tickets, set complex criterias and export the results to CSV files without limitations.
After installing the extension, you can use the Search bar that provides access to Zendesk Search API for complex queries creation.
To simplify the workflow, you can use the Filters section with the visual filters:
The Columns section consists of the various ticket fields, that can be shown or hidden. In the Search results, you can see commonly used ticket fields. You can display even Description field, that contains first comment in the ticket.
Based on the configuration view you can export the search results to CSV file. You have two options:
Free 7-day trial, then $3.00 per agent, per month
If your team is less than 5 professionals. Use this plan to search tickets with complex criteria and export the results without limitations.
Free 7-day trial, then $29.95 per month
If your team is more than 5 professionals. Use this plan to search tickets with complex criteria and export the results without limitations.