Developers using Beanstalk and Zendesk together can link support tickets to related source code changes. By using keyword commands when committing new code to Beanstalk, a developer can link code commits to Zendesk tickets, assign tickets to different Zendesk users, and even automatically solve the ticket — all from a single command. In Zendesk, each commit that is linked to a Zendesk ticket will provide a private comment on the Zendesk ticket with a link back to the commit details in Beanstalk. Additionally, all commits in Beanstalk will be marked with a link to the corresponding Zendesk ticket. From Zendesk or Beanstalk, users have access to the entire activity history related to any support issue, down to the lines of code that solved it.
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