Agent Dashboard provides agents with convenient access to metrics that matter most to them.
- Pin real-time metrics to the top bar
- Embed (iframe) Looker dashboards that dynamically filter based on the logged-in agent
- Combine data from different systems to present custom metrics
- Share important news with broadcast alerts
- Install multiple times to display different dashboards to different agents
Looker is the only reporting tool officially supported by Agent Dashboard.
Your data is safe
Agent Dashboard runs inside your Zendesk and does not connect to any third-party services. None of your data will be collected.