Botfuel Answers app allows you to create an AI sales assistant and connect it to your Zendesk account. We make it easy to automate responding to your users requests 24/7.
By connecting your Botfuel Answers agent to your Zendesk account you will be able to: - Get a head start with a knowledge base tailored to user requests in your industry - Customize which requests you want to respond to, the content of your responses, and the response behavior, such as follow up questions - Configure the behavior of your AI agent in special cases, for example when you would prefer to hand over the request to a human agent - Keep an eye on the bot's KPIs in the dashboard, such as the number of requests, users, handovers, user satisfaction, etc.
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