Shortcuts underutilization is the main productivity killer in Zendesk Chat. With optimized shortcuts usage you can increase your CS productivity by up to 30% – and drive CSAT and sales growth as a result.
Pythia levels up the productivity of your Zendesk agents and managers with better shortcuts usage and management. Pythia works perfectly with multiple departments and tags.
Looking for advanced macros usage reporting? Explore our Macros Usage Reporting for Zendesk. Looking for advanced macros management? Check Advanced Macros by Pythia.
Apps install directly into your account.
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