Shortcuts underutilization is the main productivity killer in Zendesk Chat. With optimized shortcuts usage you can increase your CS productivity by up to 30% – and drive CSAT and sales growth as a result.
Pythia levels up the productivity of your Zendesk agents and managers with better shortcuts usage and management. Pythia works perfectly with multiple departments and tags.
Looking for an advanced macros management tool? Check Advanced Macros by Pythia.
Looking for an advanced macros usage reporting tool? Explore our Macros Reporting for Zendesk.
Looking for an automatic ticket triage tool? Check Ticket Classifier by Pythia.
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