Zendesk for employee service

Better, faster resolutions for employees—that’s the Zendesk AI effect

Zendesk AI Agents handle routine tasks automatically, giving instant answers to common questions. That makes your employees more efficient, which makes your business more efficient. With easy setup and simple configuration, Zendesk AI Agents provide immediate value for your employees and your support teams from day one.

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Benefits

Service that delivers results

Instant support, real resolutions

Zendesk AI Agents provide nonstop, always-on support, resolving 30% of employee interactions instantly through automation. This provides employees with faster support, and allows HR staff to focus on more important tasks.

Personalized service at any scale

Quality and control built right in

Insight that drives improvement

What Customers Say

The ripple effect of great service

73%

AI agent resolution rate

97%

employee CSAT score (up from 86%)

“Employees now have tools they never had before. And we get back the gift of time, so we’ve been able to tackle larger projects and focus on more complex issues.”

Tiffanie Duong

Human Resources Manager at Hoag Health

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Our award-winning service solution

Recognized by industry leaders

Unlock the power of Ai for employee service

Next gen AI agents. Next level service.

Zendesk AI Agents help every department deliver outstanding support at scale. Instant answers to common questions means your employees get fast and friendly service, 24/7. And, without the lengthy setups or complex configurations that other platforms require, internal support teams like HR and IT, will see the benefits from day one.

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The #1 service solution

10,000+ companies solve their customers' problems with Zendesk AI

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