CX Trends 2022: Industry insights

Get your Travel & Hospitality Deep Dive

CX Trends 2022: Industry Insights

Travel & Hospitality

We’ll provide you with in-depth, actionable insights into how you can succeed in the Travel & Hospitlity sector. 
Also you can downloiad the full CX Trends report and start driving bottom line growth today.

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Get your Travel & Hospitality Deep Dive

Get your Travel & Hospitality Deep Dive

Delivering exceptional customer service can mean the difference between standing out or falling behind, but travel and hospitality businesses have to move quickly to avoid common traps that may derail their growth plans.

Our 2022 CX Trends report gathered industry findings relevant to technology organisations. These findings are guided by survey of consumers, agents, customer service and business leaders from 21 countries around the world and global benchmark data from 97,500 participating Zendesk customers.

In 2021, service teams met the disruption of the pandemic. As they look forward, their next challenge is to transform into an engine for growth. Discover which are the main traps that derail growth.

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For a more detailed view of this year's CX Trends report, please click here.

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Travel & Hospitality companies that have transformed with Zendesk

  • Skyscanner
  • Olala Homes
  • Balearia
  • Travelperk