Helpdesk software
How data is saving the watercooler chat
The COVID-19 pandemic has led to government restrictions that have abruptly and unexpectedly transformed the way…
Latest stories
Article
10 min read
What is WhatsApp Business? Understanding the difference between WhatsApp and WhatsApp Business
Messaging apps have the highest customer satisfaction rating of any support channel and their usage has skyrocketed.
Article
7 min read
What is an enterprise help desk and how does it benefit your team?
Here are the tools that you'll need to meet your customers’ expectations, at scale.
Article
8 min read
What is a help desk?
A help desk is an often-overlooked cornerstone of the best customer-service experience, whether internal or external. Here's how it can benefit your business.
Subscribe to the blog
The best source of information for customer service, sales tips, guides and industry best practice. Join us.