CX Trends 2022: Industry insights

Get your Enterprise Deep Dive

CX Trends 2022: Industry Insights

Enterprise

We’ll provide you with in-depth, actionable insights into how you can succeed and transform your business to drive real, measurable results. 
Also you can download the full CX Trends report and start driving bottom line growth today.

Promo banner image

Get your Enterprise Deep Dive

Get your Enterprise Deep Dive

Delivering exceptional customer service can mean the difference between standing out or falling behind, but Enterprise organisations have to move quickly to avoid common traps that may derail their growth plans.

Our 2022 CX Trends report gathered market insights relevant to Enterprise business in Europe. These findings are guided by survey of consumers, agents, customer service and business leaders from 21 countries around the world and global benchmark data from 97,500 participating Zendesk customers.

In 2021, service teams met the disruption of the pandemic. As they look forward, their next challenge is to transform into an engine for growth. Discover which are the main traps that derail growth.

Tell us about yourself

Please enter your first name
Numbers and special characters are not allowed
Please enter your last name
Numbers and special characters are not allowed
Please enter a valid email address.
Email addresses may not begin with:
Please select your country
Please enter a valid phone number
Please enter your job title

Almost complete. Just tell us about the company you keep.

Please enter your company name
Please select number of employees
Please select your department
By submitting my personal data, I consent to Zendesk collecting, processing, and storing my information in accordance with the Zendesk Privacy Notice.

Thank you. You can now download the report.

For a more detailed view of this year's CX Trends report, please click here.

Get your Enterprise Deep Dive

Sorry, something went wrong!

Please reload the page and try again, or you can contact Zendesk for support.

Enterprise companies that have transformed with Zendesk

  • Siemens
  • Mailchimp
  • Vodafone
  • Slack