eCommerce Expo London 2022

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Customer expectations continue to grow, raising the stakes for business. But this is also raising the potential rewards of ‘delivering the wow’ to create lifelong customers. While the companies we surveyed were in different maturity phases of their CX transformation and path to growth, several clear areas of investment stood out for Retail organizations. Learn more downloading this report.

Find us in the Certainly Booth at the eCommerce Expo London 2022 on September 28 th speak with our representatives.

The 2022 CX Accelerator report includes insights from nearly 5,000 customer service decision-makers around the world
Learn specific statistics and facts about the Retail Industry
Uncover strategies that leading CX organizations are using right now to maintain high service standards
Win a voucher in the process!

Winners will be announced next week by email.

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