White Paper

The Zendesk Benchmark

The Zendesk Benchmark outlines key demographic data that has been gathered from over 25,000 customers, allowing you to analyze your own support metrics, and see how you stack up against your peers. In this whitepaper, we’ll explore which key metrics matter most, and also take a look at the various segments that make up the Zendesk Benchmark, such as industry, company size, and more. And if you find yourself performing below your peers, we outline actionable strategies for improving your own metrics. Download this whitepaper to get one step closer to help desk data nerd nirvana – no pocket protector required.

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