Leaving a voicemail can feel like shouting into the void. But with Zendesk Talk, your customers can rest assured that you’ll hear every word.
Be there for customers even when you can’t answer the phone
Whether it’s after business hours or the middle of your busiest day, voicemail is often the best way to make sure your customers can connect, even when you can’t answer right away. But none of that matters if you let voicemails fall through the cracks. Zendesk Talk helps you provide great service to customers who are waiting to hear back from you.
Optional automatic transcription makes it easy to sort through and respond to voicemails.
Meet customers with customised greetings, creating experiences appropriate to the customer or issue.