Zendesk Talk Enterprise

Better phone support at any scale

The Zendesk Talk Enterprise plan provides growing teams and call centres with the tools and hands-on support they need to successfully deliver more personal phone support at any scale.

Get set for success

Start off on the right foot with hands-on deployment support from Zendesk experts. We’ll help you define business goals, set up routing systems, and configure your network so you can get the most out of your contact centre.

Stay focused on service

Zendesk Talk is built on enterprise-grade technology with Global Low Latency (GLL) architecture and redundant, clustered architecture for enhanced reliability and high availability. We back our 99.95% usage SLA with service credits, and help teams troubleshoot and prevent outages with monthly diagnostics.*

Scale to any size

Completely cloud-based and built into the Zendesk Support ticketing system, Talk allows teams to expand and grow with ease — without buying additional equipment, hiring technicians, or engaging new vendors.

"OnePlus uses Zendesk Talk to deliver exceptional customer experiences over the phone. Talk Enterprise ensures that our global call centre operations continue to run without a hitch."

I'm ready for a better call centre