Zendesk Roadshow
Africa

Available On-Demand

About

The Zendesk Roadshow Africa – coming to a computer near you!

Consumers of the world have now officially moved almost totally online meaning a solid digital customer service plan and solution are now critical for future business success.

We know the world of CX and eCommerce has changed quickly and there is lots to think about, but we are here to help you navigate the ‘new’ customer service landscape.

Join us on 15 September for the Zendesk Roadshow Africa.

  • 11 AM | Opening Keynote: CX in Africa and the digital transformation journey
  • 11:10 AM | Interview with Sewu-Steve Tawi – African Market Trends: The state of play in Africa + Live Q/A
  • 11:40 AM | What’s next for CX in Africa? Best practices and key learnings from Leroy Merlin and Paystack + Live Q/A
  • 12:10 PM | Be Agile! Take up your new challenges with Zendesk: Product demo

About Sewu-Steve Tawia
Sewu-Steve Tawia is a fully bilingual English-French investment professional with over 20 years of professional experience in development finance, consulting, impact investing, venture capital funds and business angel investing in Europe and Africa. He has invested and mentored startups and SMEs in Fintech, Healthtech, Edtech, Agritech, Insuretech, Retailtech and Off-Grid Renewable Energy across East, West and Southern Africa.

Participating companies

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Speakers

Sewu-Steve Tawia

Business Angel & Investment advisor (Africa)

JÉRÔME JEAN ANGELE

Territory Manager Africa,
Zendesk

Maxime Blanchard

Commercial Account Executive, Zendesk

Jean-Pierre Giannetti

Director Commercial Sales EMEA South, Zendesk

Celine Maher

Regional VP, Commercial Sales, Zendesk

Dmitriy Anderson

CIO & Market Director, Leroy Merlin South Africa

Stephen Amaza

Customer Success Manager, Paystack

Laurent Adgie

Senior Solutions Consultant, Zendesk

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