Investing ahead of the curve

Thursday, 20th February 2020 @ 1 PM (GMT)

About

Join our webinar to hear how TV2 grew their customer base from 5,000 to 500,000 while improving CSAT-score from 77% to 93%, without adding headcount to their customer service.

Kristian Petersen, Head of Customer Operations at TV2 will give us insight into how he achieved this with a strategy for omnichannel and AI-assisted self-service.

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Speaker

Kristian Petersen

Head of Customer Operations at TV2