Investing ahead of the curve
Thursday, 20th February 2020 @ 1 PM (GMT)
Join our webinar to hear how TV2 grew their customer base from 5,000 to 500,000 while improving CSAT-score from 77% to 93%, without adding headcount to their customer service.
Kristian Petersen, Head of Customer Operations at TV2 will give us insight into how he achieved this with a strategy for omnichannel and AI-assisted self-service.
Head of Customer Operations at TV2
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