Webinar

How Spartan Race leads the pack in self-service

Thursday, March 7th @ 10AM PST//1PM EST with Aja Varney and Fernanda Chouza

As its races rapidly took the world by storm, Spartan Race – the world’s largest participant sport – turned to Zendesk to scale its support efficiently for its 1MM+ participants. With high seasonality and ticket volume surges before its 200+ global races, Zendesk Guide and Answer Bot was the perfect solution for providing world-class support to die-hard fans and prospective racers, across 42+ countries.

In this webinar with live Q&A, you will:

● See how Zendesk helped Spartan Race dramatically reduce one-touch tickets while boosting agent morale
● Learn how Spartan Race extended its live chat by 3 extra hours every day, due to realized time savings
● Gain actionable tips for building and measuring a successful automated self-service foundation

As an added bonus, webinar attendees will receive a 20% off code for a future Spartan Race. Register now!

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