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Zendesk vs UserVoice

Zendesk vs UserVoice

Are you comparing apples to bananas?

While Uservoice is an amazing tool for product feedback used by product teams as a barometer for what improvement to make along with what to build next. It just was not designed to drive customer interaction for retention and revenue growth. With Zendesk, you get a solution that’s fully customizable with deep insights and a solution that your end users will actually love to use. Most importantly, Zendesk Support is all about helping you scale.

The inside scoop

The Zendesk family of products allow businesses to be more flexible, reliable, and scalable by making sense of massive amounts of data and improving communication with your customers. Above all, the solutions work together to help turn interactions into lasting relationships.

What to look for

The Zendesk solutions that matter most to our customers:
  • Make your customer service stand out– reduce friction with a software solution that’s designed to increase speed and efficiency–and turn your team of agents into experts
  • Act with intelligence– customize your reports and get insights into the metrics that matter: the health of your customer base and how it affect your business
  • Grow without growing pains– scaling is simple because our technology works right out of the box, integrates with other tools, and expands to fit your business

Next steps

See for yourself why Zendesk is the customer support solution based on security, usability, customizability, knowledge base, reporting, and, of course, price. Start your free trial today.

Make every customer interaction count

See which Zendesk plan works best for you.

Join us for a live product demo

We'll walk you through the product family and answer any questions you have about Zendesk.

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