Create an interactive and loyal community by letting your readers know you are listening. WordPress users need an easy method to achieve full-featured customer support.
The Zendesk for WordPress plugin integrates a help desk into the WordPress workflow.
The inside scoop
Users can respond to their readers' comments, while providing top-notch support to their current and potential clients. Your blog users won't need to register with Zendesk Support, instead, they can just plugin with their credentials from your own free blog. Safe, secure, and super easy.
Manage Support tickets from WordPress backend and keep track of all support requests assigned to you directly in WordPress. Access all your ticket information and update as needed.
Enjoy the benefits
The benefits of using Zendesk for WordPress are:
- Agents are able to manage questions and problems from blog readers
- Agents have the ability to create an interactive dialogue with readers
- Users can easily respond to their readers' comments assuring top-notch customer support
We have more to say about this. Take a look below.
WordPress websites are designed to be lean and lightweight (our kind of website), plugins are ways of adding certain features to those websites. For example, there are plugins that put social media share buttons at the bottom of each blog post. Some companies, including Zendesk, make support ticket system WordPress plugins. Learn more.