Unite your service apps for a better customer experience
Do you remember when products came with an 800 number to call for customer service — and nothing else? Times have certainly changed. As we communicate in new ways, customers are demanding that those options are available whenever questions arise. Zendesk Support can help.
The inside scoop
- Providing mobility - give agents native mobile apps that allow them to respond to customer requests when they're away from their desks
- Ensuring collaboration - live editing and internal notes reveal changes or updates in real-time
- Uniting channels - allow customers to converse on the channel or device of their choice (email, social media, phone, text, chat, and message)
Learn more about keeping your customer conversations efficient, relevant, and personal. Sign up for your free trial of Zendesk Support today.Experience is everything.
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There’s plenty of information about service apps and mobile customer service. Read these resources to learn more.