What’s new at Zendesk: March 2018 – Europe

We’ve recently added a number of new features that make it easier to customize the agent experience, gain additional insight into your team's performance, and serve customers more intelligently.

Join the Zendesk Product Marketing team and a special guest from our Product Management team for an in-depth look at what's new in your Zendesk. In this 45 minute webinar, we’ll discuss the latest features we’ve released and tips on how you can start using them.

Here’s a sneak peek of what we’ll cover:

  • New ways to drive support efficiencies by surfacing relevant apps to your agents with App Permissioning
  • Intelligent ways to serve your customers in new places and languages with Answer Bot
  • How to keep a close eye on team performance with Agent Status Metrics for Chat and Agent Analytics in Message
  • Ways to integrate data from Zendesk Talk and build your own wallboards with our new Dashboard API

Check out our What’s New page to get more details about our latest product releases.

Complete the form below to view your webinar

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid phone number
Please select your job level
Please select your department

Almost done. Just tell us about the company you keep.

Please enter your company name
Please select number of employees
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Thanks. Enjoy the read.

Thanks for registering! Check your inbox for an email with your unique registration confirmation or click here to watch now.

Sorry, something went wrong!

Please reload the page and try again, or you can email us directly at support@zendesk.com.

We are sending your request...please wait.