Roles in Zendesk Chat

Support and Chat

Customer satisfaction surveys in Zendesk Support

Ticket Forms in Zendesk Support

Groups in Zendesk Support

Better customer experiences with omni-channel engagement

Forrester: Engagement Costs Continue To Rise Even With Digital

Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks

Forrester: Win Funding For Your Customer Service Project

Creating a workflow fit for collaboration

Forrester: How to build customer trust more quickly

Introduction to Zendesk Apps Marketplace

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

The Value of offering support inside your mobile app

Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns

Fill the self-service gap

Forrester: Transform the Contact Center for Customer Service Excellence

<5 min.

Gartner’s 2017 Magic Quadrant for CRM | Zendesk

Guided demo of Zendesk Chat

Gartner’s 2017 Magic Quadrant for CRM | Zendesk

Agent Experience Guide

Agent Life Cycle Guide

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