Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

The Multi-channel Customer Care Report

IDC: Supporting Customer Experience Initiatives

4 Crucial Trends for the 2018 Holiday Retail Season

What’s New at Zendesk: November 2017 – Europe

What’s New at Zendesk: November 2017 – Asia Pacific

What’s New at Zendesk: November 2017-Americas

Gartner’s Customer Engagement report

Analytics
<5 min.

Tips to improve your phone support with reporting and analytics from Zendesk Talk

Analytics
<5 min.

From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

Providing a great customer experience during the holiday rush

Live chat
<5 min.

Zendesk on Zendesk: How we provide live chat support

The Future Of Customer Service Experiences

Optimising interactions to provide the customer experience of tomorrow

Mediaocean empowers better customer support teams and content with Zendesk

How Evernote does Self-Service with Zendesk

Zendesk on Zendesk: How we provide multichannel support at scale

Turning customer feedback into actionable insights

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