Building a best-in-class customer self-service experience

Cultivating customer loyalty by supporting choice making

Improve your self-service with the right metrics

Research links volunteering with happier employees and customers

The age of the customer: How companies transform their customer experience with Zendesk

Cultivating customer loyalty by supporting choice making

Building a best-in-class customer self-service experience

Customer Experience Guide

Gartner’s 2019 Magic Quadrant for the CRM Customer Engagement Centre

Team up on self-service with Team Publishing

Rethinking phone support with Zendesk Talk

Sharing identity to foster customer loyalty

Webinars
<5 min.

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

Sharing identity to foster customer loyalty

Customer service trends: faster, cheaper, and more human

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<5 min.

Understand and act on your ticket data with Insights reporting

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<5 min.

Debunking the myths of omnichannel customer experience

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<5 min.

How to get started with Omnichannel Customer Engagement

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<5 min.

Tapping into the powerful combination of Support and Chat, featuring MeUndies

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<5 min.

How 360 Payments uses collaboration tools to provide seamless customer support

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<5 min.

Optimizing your support operations as you scale with Zendesk

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<5 min.

How Discord scaled to support 46m monthly active users

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Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

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<5 min.

Expert Series: Extending the Zendesk data model with Custom Objects

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