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24-26 May, 2027
Seattle Convention Centre – Summit, WA

AI is changing how work gets done, who does it, and what great service looks like. Join 2,000+ leaders to discover self-improving AI, learn from bold brands, and connect with experts who can help you shape exceptional service.

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Why attend

From insightful speakers to new AI innovations, Relate is an immersive experience packed with opportunities to connect, learn and grow.

98%
approval rate
The proof is in the community. 98% of past attendees recommend Relate for its actionable takeaways and high ROI.
2K+
attendees
Connect with over 2,000 CX, HR, IT and AI leaders, CIOs and tech innovators driving service transformation.
7.3
hours saved per week
The knowledge you’ll learn will save you 7.3 hours every week, freeing you up to focus on high-value tasks.
18B
data insights
Content grounded in learnings from over 18 billion real-world service interactions.

Featured 2026 speakers

2027 speakers announced soon

Rob Giglio

Chief Customer Officer at Canva

Elymae Cedeno

Vice President, Customer Experience & Trust at Bumble

Martin Mason

Head of Player Care at Supercell

Stanley Avelino

Senior IT Support Manager at GitHub

Jessie Jie Xia

Global Chief Information Officer at Thoughtworks

Nicolas Distefano

Manager at Mercado Libre

Will O’Keeffe

SVP, Customer Experience & Delivery at Mimecast

Keyvan Sadigh

VP, Customer Operations at Lucid Software

3 days, 70+ sessions designed for service leaders

Master essential setup, new feature rollouts and advanced agent interface optimisations. Learn what the future of service has in store for you.
Canva
“You simply cannot afford to miss Zendesk Relate because there are too many good ideas getting shared on the floor.”

Rob Giglio

Chief Customer Officer, Canva

See last year’s highlights

Passes are going fast.
Secure yours today.

Register now and save up to $600 with early bird rates. Lock in access to over 70 sessions, keynotes and networking events before prices increase.  Register more than 3 people and automatically save 10%. For a larger group, see our discounts FAQ below.
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Exclusive

Early bird

$895

Save $600 off full pass rate at the lowest price. Expires Friday, 5 February 2027.

Advanced

$1,195

Save $300 of full pass rate. Expires Friday, 2 April 2027.

Standard

$1,495

Full conference access at standard rate. Expires Friday, 21 May 2027.

You’re in good company

Join leaders from outstanding organisations who trust Relate to power their service transformation.  Past leaders include:
Canva_LargeGitHub_New_DefaultBumble_DefaultSupercell_DefaultMercadoLibre_DefaultIngram Micro logoThoughtworks_DefaultLucid_DefaultMimecast_DefaultCheckr_Default

Experience the energy of Relate

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Zendesk Relate 2027 is Zendesk’s annual CX, employee experience, service and AI conference. This event takes place 24-26 May 2027, at the Seattle Convention Centre – Summit, with keynotes, workshops and product deep dives.