Webinar

Steps to AI Success 2023

Hate or love it, Artificial intelligence (AI) is here to stay! Advances in the past year have shown that artificial intelligence has made huge strides in the realm of customer service.


In this webinar, we will discuss how AI can shape richer, more rewarding experiences in the world of customer experience. Our expert speakers will discuss the unique challenges for leaders as they grapple with how to use AI best to deliver tangible business value. 

Thursday, 20th of April  10 am GMT / 11 am CET 

In partnership with

Here's what we'll cover:

Newly emerging AI and conversational trends CX leaders need to be aware of 
How Ultimate and Zendesk see AI being used most effectively for CX
Common AI traps businesses fall into 
The five steps to getting started with AI
E-Moped sharing company, Felyx will be joining us to talk us through their AI success story 

Meet our Speakers

Dominique Wiersma

Antje Gallo

Adrien Pierret

Richard Moloney

Global Customer Service Manager

Felyx

Head of Enterprise Customer Success

Ultimate

Customer Success Manager

Ultimate

Senior Manager, 

SMB Sales

Zendesk