Webinar
Steps to AI Success 2023
Hate or love it, Artificial intelligence (AI) is here to stay! Advances in the past year have shown that artificial intelligence has made huge strides in the realm of customer service.
In this webinar, we will discuss how AI can shape richer, more rewarding experiences in the world of customer experience. Our expert speakers will discuss the unique challenges for leaders as they grapple with how to use AI best to deliver tangible business value.
Thursday, 20th of April 10 am GMT / 11 am CET
In partnership with
Here's what we'll cover:
Newly emerging AI and conversational trends CX leaders need to be aware of
How Ultimate and Zendesk see AI being used most effectively for CX
Common AI traps businesses fall into
The five steps to getting started with AI
E-Moped sharing company, Felyx will be joining us to talk us through their AI success story
Meet our Speakers
Dominique Wiersma
Antje Gallo
Adrien Pierret
Richard Moloney
Global Customer Service Manager
Felyx
Head of Enterprise Customer Success
Ultimate
Customer Success Manager
Ultimate
Senior Manager,
SMB Sales
Zendesk