Interactive dashboard software
Zendesk has taken the dashboard one step farther. We combine the capability to follow your customer through their entire journey AND link this information back to your service and support team. Not only can your business leaders dig in to analyze company performance, run reports, and share them with the entire enterprise. Your support teams can follow a customer's journey to help provide support faster and more effectively.
Powerful analysis to the people
Zendesk Explore provides analytics to measure and understand the entire customer experience. Prescriptive dashboards from Zendesk Explore showcase the analyses that matter most for team operations and customer experience. The easy-to-use interface and interactive drill-ins surface valuable insights that our own customers ask for most.
And they said there's no I in the word team
Customers reach out for different reasons—researching your website, testing your product, or when they’re having trouble. Zendesk Explore helps you bring together data from every step of that journey—and across every Zendesk product—so you can understand and improve their experience.
Zendesk Explore enables anyone to create customised metrics, reports and dashboards, and even perform data joins—without SQL. Data gets turned into meaningful analyses with point-and-click functions and visualisation styles.
Zendesk Explore lets you easily share analyses and dashboards with your entire organization, partners, or customers, so everyone can work together to improve the customer experience. You can also get reports delivered right to your inbox, or even alerts in your Slack channel (if you’re into that sort of thing).