Find out what really matters
Explore enables anyone to create custom metrics, reports, and dashboards, and even perform data joins—without SQL. Data gets turned into meaningful analyses with point-and-click functions and visualization style
Prescriptive dashboards from Zendesk Explore showcase the analyses that matter most for team operations and customer experience. The easy-to-use interface and interactive drill-ins provide valuable insights that our own customers ask for most.
The data's in the details
Customers reach out for different reasons—researching your website, testing your product, or when they’re having trouble. Zendesk Explore helps you bring together data from every step of that journey—and across every Zendesk product—so you can understand and improve their experience.
See what they're really up to
Learn how your customers use your website, products or support channels.
Find out who's happy or not
Learn which customers are satisfied and which customers need extra TLC.
Make teamwork more efficient
Measure your team’s performance, as well as their workload capacity.