Website feedback widget
So how do we get real feedback? Integration baby. By using feedback and support widgets embedded right into your app or website. These discrete little widgets collect, improve, and disseminate customer information with a simple click—without ever disrupting the user.
Here's where the magic happens
Zendesk Embeddables allow businesses to put help right at their customers’ fingertips. With Embeddables, companies can gather feedback, reach out and offer support, provide information, or start a conversation. And because it’s so seamlessly integrated into the mobile app or web page, the experience feels magical.
The mobile SDK and the Web Widget are powerful tools, but some developers still want to go further. That’s why Zendesk provides a REST API for more freedom and advanced customization. Our API has over 400 endpoints, allowing you to build—from scratch—the native support experience you want in any device, product, or application.
Embedded support your way
Decide how support on your website works, with the Web Widget being able to serve any combination of a knowledge-base search, contact form or Zendesk Chat.
Smart suggestions to save time
Instead of forcing customers to hunt around or leave your website for help, the Web Widget presents relevant knowledge-base articles just when they need it.
A seamless support experience
The Web Widget is optimised to provide a simple user experience, whether a customer is on a desktop or mobile device. It is also localised into your customer’s language, based on their browser settings.