Form builder software
Build it and they will come
Design a survey, create a contact form, create a pop quiz. The powerful software pulls information from your database to automatically fill common fields, adds information to each client file, and creates an atmosphere where your support agents have every detail at their disposal.
Use our out of the box integration or design web forms that enable you to embed Zendesk Support features into your website or Help Center. Enable your customers to get help without leaving your website or Help Center and get quick access to:
Embedded support your way
Decide how support on your website works, with the Web Widget being able to serve any combination of a knowledge-base search, contact form or Zendesk Chat.
Smart suggestions to save time
Instead of forcing customers to hunt around or leave your website for help, the Web Widget presents relevant knowledge-base articles just when they need it.
A seamless support experience
The Web Widget is optimised to provide a simple user experience, whether a customer is on a desktop or mobile device. It is also localised into your customer’s language, based on their browser settings.