Zendesk has helped Nordea create an award-winning developer experience

It’s no understatement to say that Nordea, a Nordic bank with a 200 year history and now the leading financial services groups in the region, has seen a lot of change within its industry.

Nordea

“Through Guide, we’ve helped create a community of over 6000 registered developers who are all regularly engaging with the platform, ” said Janne. “Seeing the developers create a community where they can trust and rely on each other has been hugely rewarding for us.”

Janne Uggeldahl

Head of Open Banking Support at Nordea

Products used

Customer since

2018

Independent Customer Service awards

5

Over 90%

Customer Satisfaction

5x

Ticket Deflection since moving to Zendesk

6000

Registered Developers