Customer satisfaction software
Customer relationships are forever — we hope
As enterprises change in this fast-moving market, it can be difficult to maintain a direct focus on customer service or satisfaction. Good customers are vital to every business.
Customer satisfaction software, Zendesk Connect, helps you understand your customers better and connect with their shopping journey to support and engage them.
The inside scoop
A timely solution
- Good Communication – keep new customers excited and coming back for tips and recommendations
- Stay In Touch – customers who are well-informed are happier customers. Send updates about new products, features, styles, and current news
- Upsell – gently nudge customers to new offers related to their past interests
- Heads-up – proactively keep customers informed about service updates or current issues to prevent frustration. Early warning heeds off customer frustrations.
Well-informed customers are happy customers. Happy customers want to repeat that buying experience. And Outbound is now a member of the Zendesk family. We're working together to make customer satisfaction software better with proactive messaging.Check out Outbound
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There’s a lot more where this came from. Keep exploring the world of customer satisfaction software.