Legal Information and Resources
“Help us make payments simple.”
Payment delays can be frustrating. Please follow these simple guidelines in order to ensure payments occur on time:
- Don’t do work without an approved Purchase Order or Contract
- Please send all invoices directly to: AP@zendesk.com
- Save a Tree – Paper invoices will not be accepted.
Not fulfilling our minimum invoice requirements may result in a rejected invoice and delayed payment. To this end, our suppliers are expected to comply with the following:
- Invoices over $2,000 USD must be submitted with the PO number provided by your Zendesk contact.
- All invoices must be submitted with the first and last name of the Zendesk contact and PO number if applicable.
- Please note: Our standard payment terms are Net 40 from receipt of invoice.
Need Help? Contact Us
Questions to Procurement can be sent to: firstname.lastname@example.org