• Sign in
  • Product Support
  • Company
    • About us
    • Press
    • Investors
    • Events
    • Careers
    • Diversity & Inclusion
    • Social impact
    • Legal
  • Contact Us
  • English
    • English (US)
    • English (UK)
    • Español
    • Español (LATAM)
    • Português
    • Français
    • Deutsch
    • Italiano
    • Nederlands
    • 日本語
    • Pусский
    • 한국어
    • 繁體中文 (台灣)
    • 繁體中文 (香港特區)
    • ไทย
  • Zendesk. Be the company your customers want you to be.
  • Toggle Mobile Menu
  • Products
    • Zendesk for service

      The complete service solution

    • Zendesk for sales

      The modern sales solution

    • Platform and APIs

      Including Zendesk Sunshine

    • Marketplace

      Apps, integrations and partners

  • Pricing
    • Zendesk for service

      The complete service solution

    • Zendesk for sales

      The modern sales solution

  • Solutions
    • Enterprise

      Have conversations at scale

    • SMB

      Grow without growing pains

    • Startups

      Get off on the right foot

    • Internal Help Desk

      Treat employees like customers

    • Industries

      Meet your market’s needs

  • Demo
  • Services
  • Resources
    • The Library

      News, tips and best practices

    • Webinars

      Learn from wherever you are

    • Webinars

      Learn from wherever you are

    • Events

      Let’s meet—from a safe social distance

    • API & Developers

      Info for building things with Zendesk

    • Partners

      How to locate or become a Zendesk partner

    • Customer Stories

      See what success with Zendesk looks like

  • Company
    • Contact us
    • About us
    • Press
    • Investors
    • Events
    • Careers
    • Diversity & Inclusion
    • Social impact
    • Legal
  • Language
    • English (US)
    • English (UK)
    • Español
    • Español (LATAM)
    • Português
    • Français
    • Deutsch
    • Italiano
    • Nederlands
    • 日本語
    • Pусский
    • 한국어
    • 繁體中文 (台灣)
    • 繁體中文 (香港特區)
    • ไทย
  • Get started
  • Sign in

Legal Information and Resources

  • Customers and Partners
  • Policies and Procedures
  • Trademarks and Intellectual Property
  • Procurement and Suppliers
  • Privacy and Data Protection
Policies and Procedures
  • Sub-processor Policy
  • Responsible Disclosure Policy
  • Accessibility Policy
  • Data Deletion Policy
  • Regional Data Hosting Policy
  • Zendesk User Content and Conduct Policy
  • Zendesk Events Policy
  • Cookie Policy
  • Promotional Credits Policy

Promotional Credits Policy

We may, at our sole discretion, choose to offer credits for the Services in various ways, including but not limited to, coupons, promotional campaigns and referrals for Zendesk services such as training. Zendesk reserves the right to award credits at its sole discretion. Credits have no monetary or cash value and can only be used by You to offset Your subsequent payments of Subscription Charges for the applicable Service. Credits may only be applied to Subscription Charges due for the Service specifically identified by Zendesk when issuing the credit. Credits can only be used by You and are non-transferable. To the extent that You have been awarded credits, unless the instrument (including any coupon) states an earlier expiration date, credits shall expire and no longer be redeemable twelve (12) months from the date the credit was issued. Zendesk may modify this Promotional Credits Policy, in its sole discretion, from time to time. Capitalized terms used in this Promotional Credits Policy shall have the meanings set forth in the Master Subscription Agreement.

Zendesk

Champions of customer service

Our Products
  • Zendesk for service
  • Zendesk for sales
  • Platform and APIs
  • Marketplace
  • Product updates
Top Features
  • Ticketing System
  • Messaging & live chat
  • Help Centre
  • Voice
  • Community forums
  • Reporting & Analytics
  • Answer Bot
  • customer service software
  • Ticketing system software
  • live chat software
  • Knowledge base
  • Forum software
  • Help desk software
  • Security
Resources
  • Product support
  • Request a demo
  • The Library
  • Training
  • Partners
  • Webinars
  • Webinars
  • Customer Stories
  • Services
Company
  • About us
  • Press
  • Investors
  • Events
  • Careers
  • Diversity & Inclusion
  • Social impact
  • Contact us
  • Site Map
  • Systems status
  • Product help
  • Legal
Favourite Things
  • Zendesk for Enterprise
  • Zendesk for Startups
  • Zendesk Benchmark
  • Zendesk for Small Business
  • Gartner CRM Magic Quadrant
  • Customer Experience Trends

Enter the fold

Subscribe to our newsletter.

Please enter a valid email address
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Welcome to the club!

Sorry, something went wrong!

Please reload the page and try again, or you can email us at support@zendesk.com.

Terms of Use Privacy Policy Cookie Policy ©Zendesk 2021