Forrester’s CX EMEA Conference
Zendesk and Baleària: Embracing customer service with messaging
How larger firms can score a competitive advantage in CX
With original data and actionable insights, this agility playbook will help enterprise businesses start ready, no matter what comes next.
Customer service in a digital-first world
This three-part demo shows the end-to-end experience across an end user, agent and admin using Zendesk messaging.
Customer Service gets conversational
The popularity of social messaging options like Whatsapp and Facebook Messenger has taken off virtually overnight. Our report will help you learn how to keep up.
Loyalty and CX Lead,
VP of Product,