Repeat Customer

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The Repeat Customer podcast is back! Podcast

The Repeat Customer podcast is back!

Repeat Customer is back for another season of going behind the scenes of brands with truly…

How Bark disrupted pet retail with a great customer experience…for dogs Article

How Bark disrupted pet retail with a great customer experience…for dogs

Repeat Customer podcast, episode 7 When entrepreneur Matt Meeker went shopping for his Great Dane, Hugo,…

How Brooklinen woke up the bedding industry by going direct-to-consumer Article

How Brooklinen woke up the bedding industry by going direct-to-consumer

Repeat Customer podcast, episode 6 When millennials Rich and Vicki Fulop couldn’t afford the luxury bed…

How Eaze is changing the customer experience for a newly legal product: cannabis Article

How Eaze is changing the customer experience for a newly legal product: cannabis

Repeat Customer podcast, episode 5 Eaze totally changed shopping for cannabis in California with its on-demand…

How Sephora created a futuristic, omnichannel customer experience Article

How Sephora created a futuristic, omnichannel customer experience

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How Slack changed the way we work by putting the customer experience first Article

How Slack changed the way we work by putting the customer experience first

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How MoviePass radically changed the movie theater customer experience Article

How MoviePass radically changed the movie theater customer experience

Repeat Customer podcast, episode 2 Movie theaters have been struggling against a tide of new digital…

Beyond cookie butter: the secrets behind Trader Joe’s great customer experience Article

Beyond cookie butter: the secrets behind Trader Joe’s great customer experience

Repeat Customer podcast, episode 1 Trader Joe’s has some of the most loyal and vocal (not…

Introducing Repeat Customer: A podcast about delivering excellent CX Article

Introducing Repeat Customer: A podcast about delivering excellent CX

Repeat Customer is a new podcast from Zendesk devoted to going behind the scenes of brands…