6 ways to grow your business with live chat support
Chat support is one of the few online tools that provides instant support and personalized responses. Here are 6 ways to effectively use live chat support: 1. Turning prospects into buyers
Were excited to announce that we have acquired the award-winning web app company Zopim! Zopim is easy-to-use, live chat software that we are thrilled to add to our family of products. The entire Zopim team
6 tips for the best online customer support
Customers become loyal to a brand when their needs are consistently met, they’re guided in the right direction, and they perceive a good client to brand relationship. By adjusting the way your online customer support system is run, you can impact the overall success of your business.
3 tips for effective live chat
We think the solution is clear: Your business needs live chat support. If you already have it, you’re well on your way to improved customer engagement and increased sales. We’ve pulled together the top 3 tips (in our humble opinion) that we believe will help you make the most of your live chat software, and aid you in connecting with your customers.
Live Support Chat
[Editor’s note: Ahhhhh, the old days. This post is very much out of date. Visit Zendesk Chat for all the latest on live chat support] Customers have queried us about chat features in Zendesk for providing “live support” services. It’s not an area we’re heading into, but we are going to demonstrate how such functionality […]