Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

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How Zendesk is transforming CX in 2020 Article

How Zendesk is transforming CX in 2020

We’re excited to announce the official release of the Support Suite, the Sales Suite and Sunshine

Introducing The Zendesk Sales Suite Article

Introducing The Zendesk Sales Suite

The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…

The best lead scoring models have these seven factors Article

The best lead scoring models have these seven factors

To consistently find strong potential customers, sales reps need a lead scoring model. Here, we’ll look at the seven factors that all robust lead scoring models have in common.

4 factors hindering your close rate Article

4 factors hindering your close rate

We’ll talk about the four most common factors that hinder close rates and how to eliminate…

A guide to mobile CRM Guide

A guide to mobile CRM

Your sales team are unlikely to be in front of their computers all day, so they…

8 ways to effectively manage your customer data Article

8 ways to effectively manage your customer data

With just a little forethought, your sales team and company can be smart data owners. Here's…

How to justify your sales CRM cost Whitepaper

How to justify your sales CRM cost

While you might be convinced that your sales team needs a CRM, others within your organisation…

Optimise your sales CRM to improve customer service Whitepaper

Optimise your sales CRM to improve customer service

In the experience economy, customers expect to have consistency across all interactions with your business. Customer…

The ultimate guide to customer relationship management Article

The ultimate guide to customer relationship management

Discover what customer relationship management actually is, why it’s important, how to select the best CRM…

Zendesk Duet: break down the silos between sales and support Article

Zendesk Duet: break down the silos between sales and support

Duet is a “super-seat” that gives users access to both Sell and Support, enabling sales and…

The ultimate guide to agile sales management Article

The ultimate guide to agile sales management

Discover agile sales development principles that can be applied to empower reps, improve team performance and…

Better together: Zendesk welcomes Base Article

Better together: Zendesk welcomes Base

Happy agents, happy customers, right?