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Relate Live: Transform your team, tech, and CX
This October, Zendesk’s global conference, Relate Live, is heading to New York City.

Introducing Textback, born in our hackathon
With Textback, the new feature of Talk, you can now add an option to your IVR, or phone tree.

Zendesk updates its Terms and Policies
It only happens once in a blue moon, but it’s here—Zendesk has updated its Master Subscription Agreement (“MSA”) and Privacy Policy!

The wild west days of SaaS are coming to an end
BetterCloud recently released findings from their annual survey “The State of the SaaS-Powered Workplace” in which over 1,800 IT executives were surveyed about the adoption of and challenges with