Live chat software Article The paradox of channel choice It’s good to offer all support channels, but not all the time, and not everywhere. Chat Live chat software Multichannel Customer Support Zendesk Products Latest stories Article Increase useful live chat requests on your website You’ve got a live chat widget on your website and you’re ready for the first few chats to come in. Chat Live chat software Proactive Support Zendesk Products Posts navigation 1 2 Next Subscribe to The Library The best source of information for customer service, sales tips, guides, and industry best practices. Join us. Email addressPlease enter a valid email address Subscribe Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) Yes No Please select an option Welcome to the club! Oops! Sorry something went wrong, try again later?