Help desk software
How data is saving the watercooler chat
The COVID-19 pandemic has led to government restrictions that have abruptly and unexpectedly transformed the way…
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Article What is an enterprise help desk and how does it benefit your team?
Here are the tools that you'll need to meet your customers’ expectations, at scale.
Article What is a help desk?
A help desk is an often-overlooked cornerstone of the best customer-service experience, whether internal or external. Here's how it can benefit your business.
How Zendesk helps HR teams with the employee experience
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
Guide How to migrate your help desk system
A data migration project is enough to strike fear into your heart, especially if you don’t…